FAQ

Here are the questions players ask us most often about CLIMAX CONNECT. If yours is not covered, feel free to write to the contact address at the bottom of this page.

Before you start

Is it really free?

Yes — every feature is free. There are no card purchases and no in-game payments of any kind. All cards are unlocked from the start, and there is no way to buy an advantage. We cover our running costs with advertising.

Do I need to register or install an app?

Neither. An anonymous account is created automatically the moment you open the page, and you can start playing right away. We never ask for an email address or a phone number.

What devices does it work on?

It runs in any modern browser on PC, phone or tablet (the current versions of Chrome, Safari, Edge and Firefox). On phones the layout is built for portrait orientation. Where the browser supports it (Android and others), the button at the top right switches to fullscreen.

Is the game available in other languages?

Japanese, English and Spanish. On your first visit the language is chosen automatically from your browser settings. You can switch any time from "言語 / Language" in Settings (⚙), and switching mid-match will not drop your connection. Everything is translated, from card names and effect text to the battle log.

Where should I start?

We recommend the Tutorial on the home screen. Ten hands-on lessons on a real board take you from the basics through evolution, fusion and Connect. Every lesson is unlocked from the start, so jump in wherever you like.

After that, playing against the CPU is a comfortable way to get used to things. For a deck, just copy one of the preset decks and you are ready. The full rules are in the how-to-play guide.

Data and accounts

Where is my data stored? Can it be lost?

Your decks, record, rank and CC Stones are stored on the server against your account. Clearing your browser cache does not delete them.

However, what links your account to this device is a credential stored in your browser. If you wipe your browser data completely, or open the game on a different device, you will be treated as a new account. Always issue a transfer code (below) before changing devices.

How do I move to a new device?

On your old device, open your profile and press "Issue transfer code", then note the code down. On the new device, open the game and enter that code under "Transfer data to a new device" on the title screen. That is all.

The code is valid for 24 hours and one use. Your old device keeps working after the transfer, so you can use the same account on both.

I lost my device. Can I get my account back?

Even if you can no longer issue a transfer code, we may be able to restore the account if you contact us. We will verify your identity first to prevent impersonation, so please include the following:

I want to delete my account

You can delete your account yourself from the profile screen. Your decks, record, CC Stones and prizes are all deleted with it, and none of it can be recovered.

Playing matches

I cannot find an opponent

The PvP page shows how many players are online and how many are waiting for a match. At quiet hours matchmaking can take a while. These options also help:

How do ranked matches work?

You play for points against opponents close to your own rank. There are five tiers: Bronze → Silver → Gold → Diamond → Master.

A win is +100 points (+300 against a higher rank). On a loss, Bronze and Silver lose nothing, Gold loses 20, Diamond 80 and Master 120. Reaching each tier earns a title you can display on your profile and home screen.

My connection dropped during a match

The game reconnects to your match automatically once the connection is back. If it does not return after a while, try reloading the page. Note that PvP matches have a 120-second turn timer, and three timeouts in a row count as a surrender.

How do I build a strong deck?

A deck is exactly 40 cards, with up to 3 copies of any one card. Leaning on low-cost cards (1–3) lets you act early and keeps your draws consistent. The trick is to pair things up: if you run an evolution card, run its material too; if you run a fusion card, pack in the races it needs.

If you are unsure, copy a preset deck and swap cards out gradually to suit your style. You can search and filter every card's effect in the card list.

CC Stones and the gacha

How do I earn CC Stones?

They are an in-game currency you earn by playing (PvP: +30 for a win, +10 for a loss; CPU: +15 and +5). On top of that, the Task List on the home screen holds these rewards:

There is no way to buy them. They accumulate simply by playing.

What can I win from the gacha? Does it make cards stronger?

Everything you win is cosmetic only. Card performance never changes, so not pulling the gacha will never put you at a disadvantage in a match.

There are no duplicates: once a prize has been drawn it leaves the pool, so every pull gives you something new. The drop rates and the full prize list are always visible under "Catalog" on the gacha screen.

How do I use the art I have won?

Tap a card in the deck builder and switch the art from the card detail. Whatever you pick is visible to your opponent too. Sleeves and battlefields are set from "🎨 Custom" in the deck builder.

Anything else

About the advertising

We show advertising to cover our running costs. We do not run ads that interrupt a match in progress. See our privacy policy for details.

I found a bug / I have a suggestion

Please write to the contact address below. Telling us the circumstances — your device and browser, which screen you were on and what you did — helps us track the cause down much faster. The feedback we receive feeds directly into the improvements listed in our update history.

Can I use the game's images or cards in streams and videos?

Personal commentary, streaming and screenshot sharing are all welcome. We would appreciate it if you credited CLIMAX CONNECT by name and linked the URL. For commercial use, please contact us in advance.

Contact: climaxconnectinfo@gmail.com

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